Hi @kthkrynica ,
To better assist you with this issue, we would like you to confirm the following:
- Uninstall and Reinstall: Have you tried uninstalling Armoury Crate completely using the official ASUS Armoury Crate uninstall tool and then reinstalling it? This step can help rule out any issues that may have occurred during the software installation process.
- Provide Log Files: If the problem persists, we recommend that you provide us with the Armoury Crate log files. Log files record detailed information about the software's operation and can help us identify the root cause of the issue.
To obtain the Armoury Crate log files, please refer to the following link:
https://www.asus.com/support/FAQ/1043747/#a14
Please follow the steps in the link to obtain the log files and upload them to a cloud storage service (such as Google Drive, Dropbox) and provide us with the sharing link.
Thank you for your cooperation.
Providing detailed device specifications (MB/CPU/GPU/PSU, etc.) and the respective driver versions, OS version, and BIOS version will help us analyze the issue more effectively.
