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ROG Claymore II switch malfunction (how to disassemble the keyboard to get to the battery?)

stigstar
Level 7

Hi!

Reading other posts regarding keys which stop working, I thought I'd try see if it's indeed a swollen battery causing the issues. Some keys are not working, some are acting sticky etc. I see that some of you have successfully disassembled this type of keyboard - I guess without breaking it - so I would love some pointers on where the relevant screws are located - if they are covered by any stickers or something like that. 

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I understand it's not recommended, but the warranty ran out two months ago. The alternative was to throw it away - and I didn't want to do that. 

Long story short - failing to find the screws hidden on the back on the keyboard, I started peeling off keys to se if they were hidden under any of those - which indeed was the case. I carefully split the keyboard and found a battery that was like a balloon. After having removed it, my keys started working normally again. 

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Aureliannn_ROG
Customer Service Agent

Hi @stigstar ,

thank you for your inquiry.

If you are experiencing issues with your keyboard, we do not recommend dismantling the product on your own. Please be aware that warranty services do not cover any damages caused by user or unauthorized engineer disassembly, including but not limited to damages resulting from incorrect disassembly or installation.

We suggest you bring the product to the nearest official service center, where our professional engineers can inspect and diagnose the issue for you. Thank you.

ROG Claymore II | Gaming keyboards|ROG - Republic of Gamers|ROG Global (asus.com)

Providing detailed device specifications (MB/CPU/GPU/PSU, etc.) and the respective driver versions, OS version, and BIOS version will help us analyze the issue more effectively.

I understand it's not recommended, but the warranty ran out two months ago. The alternative was to throw it away - and I didn't want to do that. 

Long story short - failing to find the screws hidden on the back on the keyboard, I started peeling off keys to se if they were hidden under any of those - which indeed was the case. I carefully split the keyboard and found a battery that was like a balloon. After having removed it, my keys started working normally again.