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ROG Azoth knob bug still not fixed after a year!

eraybozkurt
Level 7

My Azoth's knob does not work at all for certain functions (lighting brightness, OLED brightness) even after a year when posted on this forum. Does ASUS have no intention of fixing this issue?

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2 REPLIES 2

Aureliannn_ROG
Customer Service Agent

Hi @eraybozkurt ,

based on your quesion, could you kindly provide the product serial number via private messege to me?

Whether you have encounter when using the scroll wheel on the volume control, the volume can't be reduced or increased, and can only be muted or unmute. Adjusting brightness can only be 100% or 0%?

Could you kindly provide the product seial number via private messege to me?

Thank you.

MasterC
Community Admin
Community Admin

Please note that the controls for lighting brightness and OLED brightness are disabled when Aura Sync is enabled. 

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FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin