Rog Azoth Extreme - incorect temperatures on display

[bile]

Hello, just to note that ROG Azoth Extreme # option to display component temperatures is reporting different numbers than the AIO of the system (rog ruyjin III 360). The keyboard displays consistently temps 3-10 degrees higher than the cooler itself (GPU and CPU temps). Both devices are displaying temps in celsius.

Any idea how/if this can be fixed will be very appreciated 🙂 Thanks

[Aureliannn_ROG]

Hi @bile ,

Thank you for your inquiry. Based on the issue you are experiencing, we would like to confirm the following:

1. Has this issue only recently appeared? Did it occur when you first started using the device?
2. Have you verified that all device firmware is updated to the latest version?
3. If you use the Armoury Crate uninstall tool to uninstall and then reinstall, does the issue get resolved?
4. Additionally, please provide the Armoury Crate logs, the temperature displayed on the keyboard, and the temperature shown by the water cooling system for our reference.

The log files contain detailed information about the software's operation, which can help our backend team identify the issue. 
Please ensure that the logs accurately capture the moment the issue occurs. (Please enable logging, perform the problematic operation once, and then package the logs.)
Here are the steps to collect Armoury Crate log files: Please refer to Q5: What is APP Diagnostics? https://www.asus.com/support/FAQ/1043747/#a14
After completing the above steps, please upload the collected log files to a cloud storage service and provide the link along with the approximate time and method of operation for our analysis. 
Also, please provide your product serial number.
We greatly appreciate your understanding and cooperation.