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Please support Armory Crate and Aura Sync when connect with 2.4ghz receiver

hovietcuongqn08
Level 7

I bought the Raikiri Pro and Cetra True Wireless Speed ​​Nova. As a fan, I am disappointed that both of them cannot sync LEDs with Aura Sync of Armoury Crate software by 2.4ghz receiver. I feel like the devices lose their uniformity because the keyboard and mouse can but these 2 new devices cannot. Please come up with updates to solve this issue because it causes inconvenience when using

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6 REPLIES 6

Aureliannn_ROG
Customer Service Agent

Hi @hovietcuongqn08 ,

thank you for reaching out to us. 

Based on your question, please be informed that the ROG Raikiri Pro can only be accessed through Armoury Crate and Aura Sync RGB Lighting in wired mode.

For more detailed information, please refer to the link provided below. Thank you.

ROG Raikiri Pro | Gaming controllers|ROG - Republic of Gamers|ROG Global (asus.com)

Providing detailed device specifications (MB/CPU/GPU/PSU, etc.) and the respective driver versions, OS version, and BIOS version will help us analyze the issue more effectively.

@Aureliannn_ROG This is not a question, this is my feedback for your product so you can improve.

@Aureliannn_ROG Please update the your software to support those devices. I need them can sync led in 2.4ghz so much.Thanks !

Hi @hovietcuongqn08 ,

thank you for your suggestion. 

We will submit your suggestion to our backend team for their reference and evaluation.

Thank you.

Providing detailed device specifications (MB/CPU/GPU/PSU, etc.) and the respective driver versions, OS version, and BIOS version will help us analyze the issue more effectively.

@Aureliannn_ROG Please support Raikiri Pro and Cetra True Wireless Speed ​​Nova

@Aureliannn_ROG when you guys can support them ?