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New asus rog azoth oled burn in?

Mfn073
Level 7
  • I have bought the asus azoth and used it today.

When i was going to turn it off i noticed that the system information are already burnt into the screen. I have used the keyboard for like 2 hours. is this normal?

https://imgur.com/a/KxhIttm

99 Views
4 REPLIES 4

Nate152
Moderator

Hello Mfn073

That definitely isn't normal, I usually have mine set to show the date and time and I haven't experienced any burn-in.

Try resetting your ROG Azoth by pressing and holding the Fn + Esc keys until the led's flash green.

Does this get rid of the burn-in?

 

 

 

Still there it changed nothing. What should i do now. Everything is updated but the cpu and gpu temp can still be seen on the background

Aureliannn_ROG
Customer Service Agent

Hi @Mfn073 ,

We sincerely apologize for the issues you have encountered with your recent purchase. 

To avoid any disruption in your usage, we recommend contacting your point of purchase or taking the product to an official service center for further assistance.

We greatly appreciate your understanding and cooperation.

Thank you.

Please note that response times may be delayed due to upcoming regional holidays. For urgent inquiries, please contact your local service center. Thank you for your patience.

Nate152
Moderator

Thank you for trying.

I doubt there is much I can help with this, so I will suggest to contact an official ASUS Support Center for your region.