01-17-2025 11:05 AM
When i was going to turn it off i noticed that the system information are already burnt into the screen. I have used the keyboard for like 2 hours. is this normal?
01-17-2025 11:57 AM
Hello Mfn073
That definitely isn't normal, I usually have mine set to show the date and time and I haven't experienced any burn-in.
Try resetting your ROG Azoth by pressing and holding the Fn + Esc keys until the led's flash green.
Does this get rid of the burn-in?
01-18-2025 09:56 AM
Still there it changed nothing. What should i do now. Everything is updated but the cpu and gpu temp can still be seen on the background
01-20-2025 01:26 AM
Hi @Mfn073 ,
We sincerely apologize for the issues you have encountered with your recent purchase.
To avoid any disruption in your usage, we recommend contacting your point of purchase or taking the product to an official service center for further assistance.
We greatly appreciate your understanding and cooperation.
Thank you.
01-18-2025 09:59 AM
Thank you for trying.
I doubt there is much I can help with this, so I will suggest to contact an official ASUS Support Center for your region.