11-20-2023 09:13 AM
Hello, just bought my new black Azoth and whenever i type on every key it does the middle press down function on the scroll wheel, and when i try to use the scroll wheel at for example the volume controlls, it doesnt let me decrease or increase the volume, it just mutes and unmutes, same goes for when i type it mutes and unmutes at the press of a button, the only way i can use my scroll wheel is in custom settings where i disable the middle scroll wheel click, then it works fine but this way i have no way for example to controll the brightness of my oled screen.
Everything is updated, all the firmware so at this point im clueless, I had the same issue pretty much as this user, but the answers didnt help at all.
Link to the video here: https://drive.google.com/file/d/1xvoi8FcBOq4HwqXu6Tq3HyMuqsdvRllj/view?usp=sharing
11-20-2023 10:17 PM - edited 11-20-2023 10:45 PM
Hi @Lethat ,
based on your issue, when you mention "whenever I type on every key, it does the middle press down function on the scroll wheel," could you please clarify what action is triggered when any key on the keyboard is pressed?
Regarding the control knob function, have you configured it in the Armoury Crate?
Have you checked if the function list settings are enabled?
Kindly provide screenshots of the control knob function page in Armoury Crate.
May I ask whether the issue occur under three different mode (2.4G/bluetooth/Wired USB)?
Is it possible for you to adjust system volume, media tracks, keyboard brightness, OLED brightness, and lighting effects switching using the scroll wheel?
Additionally, please share the version of Armoury Crate and provide a screenshot of the Armoury Crate Update Center.
To assist you further, could you follow the steps outlined in Q5: "What is App Diagnostics? (New Feature)" for logging operations:
After recording the log, please upload it to the cloud, grant access, and send me the link via private message.
https://www.asus.com/support/FAQ/1043747/#a14
Thank you for your cooperation.
11-21-2023 04:22 AM
Thank you for your reply i sent you a private message.