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Keyboard shortcuts for special characters (Alt+l) not working after installing ArmouryCrate

keTzer_
Level 7

Hi,

I have a problem with polish letters on my keyboard after installing ArmouryCrate. TBH I wouldn't even install the software but I use it to configure my ROG Spatha mouse. Ever since I installed It I'm having problems with some keyboard shortcuts, especially the ones for making special characters from Polish language.

I found some topic on the forum regarding this issue and It stated that the problem is the Resource monitor and It's hotkeys that are implemented by default (great idea btw...). The thing is I cannot find the shortcut change menu anywhere in ArmouryCrate. The only thing I see when i go to 'Devices' is my Spatha mouse.
I'm not even using the resource monitor so maybe there is some config file containig those hotkeys? Did anyone have similar problem and found some solution to this?

If all else fails I'll just delete the app but I don't want to install it everytime I want to change some keybinds on my mouse.... 

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1 REPLY 1

Aureliannn_ROG
Customer Service Agent

Hello @keTzer_ ,

Thank you for your inquiry.

Regarding the issue you are experiencing, we released a new version of the Armoury Crate uninstall tool (Armoury Crate Uninstall Tool Version 2.2.15.0) yesterday.

Please perform the following tests:

  1. Software uninstall: Please download and use Armoury Crate Uninstall Tool Version 2.2.15.0 to completely uninstall the Armoury Crate software.
  2. Software reinstallation: After restarting your computer, please reinstall the Armoury Crate software.
  3. Problem confirmation: After reinstalling, please confirm whether the problem has been resolved.

You can download the Armoury Crate Uninstall Tool from the following link:

https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Uninstall_Tool.zip?model=Armoury%20C...

If the problem persists after following the above steps, please provide the Armoury Crate log files (AC log) for our further analysis.

Thank you for your cooperation.