08-26-2024 07:53 AM
Hello!
Every time I see "High power consumption" in the Armory Crate utility for my Keris AimPoint mouse.
Changing any settings has no effect and the high power consumption is always displayed.
Help to solve this problem.
Mouse firmware 3.00.07
Connection 2.4Ghz or Bluetooth
Solved! Go to Solution.
08-29-2024 07:56 AM
Ok, I don't know if this might work but, you could try disabling and reenabling the battery notification on the Power tab.
Click the box to enable/disable the battery notification.
08-26-2024 08:22 AM - edited 08-26-2024 08:24 AM
Hello Kep
Check the Lighting tab.
When you have the brightness set to 100%, the high power consumption will be displayed.
Lowering the LED Brightness should remove the high power consumption notification.
08-26-2024 12:03 PM
Hi Nate152
When I reduce the lighting brightness or turn it off completely, the high power consumption disappears, but still appears after some time or after PC reboot.
08-26-2024 10:45 PM
Hi @Kep ,
Thank you for providing detailed information about the high power consumption issue with your Keris AimPoint mouse.
Based on your description, we understand that you have lowered the mouse brightness, but the "high power consumption" warning still persists.
To accurately diagnose and resolve this issue, we kindly request you to provide the following information:
You can collect the above information by following these steps:
Please refer to Q5: What is APP Diagnostics? (New Feature)
https://www.asus.com/support/FAQ/1043747/#a14
Once you have completed the above steps, please upload the collected log files and videos to a cloud storage service and send us the link via private message.
Also, please provide us with your product serial number.
Thank you for your understanding and cooperation.
08-29-2024 05:47 AM
When I turn on my PC, the "high power consumption" is displayed for the mouse.
But when I open the Armory Crate, then go into the mouse settings, and I don't even change anything, the "high power consumption" disappears until the next time I reboot my PC.
Also, I checked on another PC, the same behavior..
08-29-2024 07:40 AM
Are you sure it's not loading a profile with the LED Brightness at 100%?
You could try resetting all profiles, this will set the LED Brightness to 50%.
Then, reboot your pc and see if you still get the high power consumption notification.
08-29-2024 07:48 AM
At the moment, LED Brightness is set to 25%.
But as I said earlier, even with the LED completely off, I see a high power consumption.
This seems to be more of a visual issue (high power consumption status) as the actual mouse doesn't run out of charge quickly and holds a charge well.
08-29-2024 07:56 AM
Ok, I don't know if this might work but, you could try disabling and reenabling the battery notification on the Power tab.
Click the box to enable/disable the battery notification.
08-30-2024 03:26 PM
I don't know how, but the problem went away on its own.
Thanks for your help.