Gladius 2 ORIGIN Bricked after updating and calibrating the mouse thru armoury crate

[Markzxc]

My mouse wont work anymore, no lights, no response and no nothing!! 

just because I updated it and calibrated it.. 

Please help

the mouse is named in the Device and Printers (LPC1XXX IFLASH) with a folder called CRP DISABLD I badly need help..

[Aureliannn_ROG]

Hi @Markzxc ,

Based on your question, please allow us to further confirm the following:

1. Did the problem occur after updating the mouse firmware? Could you provide the current mouse firmware version and Armoury Crate version? Please provide a screenshot of the Armoury Crate Update Center page.
2. Please try using the official Armoury Crate uninstall tool to uninstall and reinstall the software to see if it resolves the issue.
3. Is the mouse currently not working and not displaying any lights? If you connect the mouse to another device, does it still not work?

If the problem persists after reinstalling Armoury Crate, please provide the Armoury Crate logs for our reference.

The logs contain detailed information about the software's operation and can help the team identify the problem.
Please ensure that the logs accurately record the occurrence of the issue.
Here are the steps to collect Armoury Crate logs:
Please refer to Q5: What is APP Diagnostics? (New Feature)
https://www.asus.com/support/FAQ/1043747/#a14
Once you have completed the above steps, please upload the collected log files to a cloud storage service and send us the link via private message. 
Also, please provide us with your product serial number.

Thank you again for your cooperation and understanding.

[Markzxc]

No.1 - Yes that happened after updating and calibrating my mouse 
No.2 - I have not tried this but as I've read here on the forum and the internet that is not the fix
No.3 - It does not work as the firmware.bin inside it is weird

[Aureliannn_ROG]

Hi @Markzxc ,

We recommend that you try using the official Armoury Crate uninstall tool to confirm whether the issue still persists after reinstalling. 

If the problem continues to exist, we will submit your logs to our backend team for further investigation. 

Thank you for your cooperation.

[Markzxc]

I have done everything you said, I think I need an Old working firmware for this mouse

[Markzxc]

@Aureliannn_ROG  I have sent you a message in your inbox if you could reply there that would be great

[Aureliannn_ROG]

Hi @Markzxc ,

we've received your messege, but the picture you sent is unclear.

Could you please provide the screenshot by attaching it or uploading it to a cloud storage and sharing the link with us? 

We need to see the complete Armoury crate update center page screenshot to further analyze the issue. 

Thank you for your understanding and cooperation.

[Markzxc]

I have replied to you hours ago in your dms.

[Aureliannn_ROG]

Hi @Markzxc ,

we've sent you a messege via PM box, kindly check the messege and confirm.

Thank you.

[Markzxc]

Okay