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Claymore II Battery swelling issue

GreasedLizard
Level 7

My Claymore II started having issues with certain keys not working properly, or repeating, so on searching the forums, I found posts about the battery swelling, and causing this issue. 

I'm out of warranty, so I took it apart, and lo and behold, my battery was also swollen. I removed the battery, and my beloved Claymore II was back to normal again.

Looks like at least the early batches of Claymore II's might have had a dodgy battery. Might be worth investigating, I'm happy to send my battery in to aid in investigations if you tell me where to send it.

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1 REPLY 1

Aureliannn_ROG
Customer Service Agent

Hi @GreasedLizard ,

based on your question, may I ask if you could provide us with your product serial number through a private message for reference? 

Thank you.

Providing detailed device specifications (MB/CPU/GPU/PSU, etc.) and the respective driver versions, OS version, and BIOS version will help us analyze the issue more effectively.