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Can't load "ROG Strix Scope II 96 Wireless" device page in Armoury Crate

schleicher_
Level 8

Hello. I recently bought the ROG Strix Scope II 96 Wireless keyboard. Armoury Crate got some problems for that keyboard. When I connected via 2.4 GHz option or via cable, I can not be able to see device page for my keyboard. It says some problem happened and the program will be reload that page but nothing happens. Same issue also happens for newer devices like mine, I mean for gaming mouse etc. also. For example, for the ROG Azoth, a newer update got the problem solved. I also completely uninstalled and installed Armoury Crate with tools from ASUS website, same issue is still ongoing unfortunately. I hope there is a solution for that or maybe an update on its way to solve that. It's annoying because I can not see any keyboard keys from there, not be able to use any macros or any custom settings, too.

 

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Aureliannn_ROG
Customer Service Agent

Hi @H0N0R ,

thank you very much for your feedback!
We are pleased to have been able to help you resolve the issue. 
If you have any other questions or need further assistance, please feel free to ask.
We are here to assist you.
Thank you.

Providing detailed device specifications (MB/CPU/GPU/PSU, etc.) and the respective driver versions, OS version, and BIOS version will help us analyze the issue more effectively.