I have a problem with my Rog Strix Flare II animate. Two keys don`t work due to the layout in Rog Live Services being US and not EU. The keyboard works despite the two keys (forward slash and hash key). I need the qwertz keyboard layout for Germany, but in aura sync it is set to US (qwerty). At first, the two keys did not light up when setting up a profile in aura creator, but after a while, that worked. I recieved the keyboard shortly and made instantly the firmware update via aura sync, then the problem was there. I've tried every possible solution, but no success. The keyboard needs a firmware update with the qwertz layout.
Solved! Go to Solution.
Hi @Kestami ,
Thank you for your query.
To assist you effectively, could you please provide a photo of the keyboard?
Additionally, in the Armoury Crate system, is the keyboard recognized as a US configuration? Kindly include a screenshot for reference.
Your cooperation in providing these details will greatly aid us in resolving the issue efficiently. Thank you.