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ASUS ROG GLADIUS III WIRELESS Mouse Freezes - Jumps

Promethyum
Level 7

‎03-12-2025 10:25 AM

Hey, after upgrading my GPU 3080ti to 4080, my ASUS ROG GLADIUS III WIRELESS Mouse started jumping and freezing. I tried uninstalling NVIDIA Drivers with UUD, but it still persists. It's too much annoys me. Please help.

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Aureliannn_ROG
Customer Service Agent

‎03-13-2025 08:29 PM

Hi @Promethyum ,

Thank you for your inquiry. 

To better understand the ROG GLADIUS III WIRELESS mouse-related issue you are experiencing, please perform the following tests and provide information:

  1. USB port test: Please try connecting the mouse receiver to different USB ports to confirm whether the problem still occurs.
  2. Driver/firmware confirmation: Please confirm that you have downloaded and installed the latest drivers and firmware for the ROG GLADIUS III WIRELESS mouse.
  3. Armoury Crate reinstallation: Please use the uninstallation tool provided in the following link to completely remove the Armoury Crate software, and then reinstall it. https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Uninstall_Tool.zip?model=Armoury%20C...
  4. Graphics card driver reinstallation: Please try reinstalling your graphics card drivers.
  5. Device cross-test: If you have other mice or devices, please try using other mice/devices to test and confirm whether it is a problem with the ROG GLADIUS III WIRELESS mouse itself.

Please kindly confirm the above information and perform the tests so that we can further analyze the problem. Thank you for your cooperation.

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