Zephyrus M16 GU604VI almost no sound

[Amateur]

Good day! I have Zephyrus M16 2023  GU604VI with noOS. I installed new official Win11 and all updates for it and have an issue with sound. All drivers installed, but there is only tiny sound from speaker (like from connected headphones), looks like amplifier doesn't work. Help me troubleshoot it, please.

[Anbby_ROG]

Hi @Amateur ,

I would like to confirm with you whether you are experiencing low sound issues on both your computer speakers and headphones. 
Have you updated your BIOS to the latest version and restored it to default settings to test? 
Additionally, please follow the link below to learn how to enable or reinstall drivers in Device Manager on your laptop to see if it resolves this issue:

https://www.asus.com/support/FAQ/1015070#Win11_A1

If you have any other concerns, please feel free to let us know. Thank you.

[Amateur]

I have low sound only on Laptop speakers. Basicaly, I can hear only hi-freq dynamics of laptop and sound is not muted and have been set up for highest level. I have reinstalled drivers a lot of times both from windows updated and Asus supprot portal. All devices look good in device manager. Again, it looks like internal amplifiers for woofer speakers don't work.

[Anbby_ROG]

Hi @Amateur ,

Thank you for your response.
Based on your description, we recommend that you bring your laptop to the local authorized repair center for further hardware diagnostics. 

We apologize for any inconvenience this may have caused you.