05-01-2025 06:13 PM
Hi, I bought the Zephyrus G16 GU605MZ a few months ago.
Now the left speaker suddenly stopped working.
I tryed all the steps from this post: https://rog-forum.asus.com/t5/gaming-notebooks/rog-zephyrus-g16-left-speaker-no-sound-gu605mv/td-p/1... but nothing helped.
I'm on BIOS version 327 and Cirrus SmartAMP Driver version 23.26.47.797.
All other drivers are also up to date.
05-06-2025 01:19 AM
Please try updating the Dolby Atmos Packages to version 1.0.0 or above to see if the issue can be resolved. Thank you.
Path: MyASUS > System Update > Click and update Dolby Atmos Packages to version 1.0.0 or above.
05-09-2025 05:04 AM
MyAsus says there are no available updates. The Dolby Atmos Driver Version seems to be 9.710.553.21.7 as far as I can tell.
And I don't even use Dolby Atmos.
It seems like the speaker works after I have the Laptop shut down and sit for a while. But if breaks again after the Laptop has been turned on a few minutes.
Just restarting the Laptop doesn't do the trick, is has to sit there.
Still a pretty annoying issue that makes the speakers unusable for anything really. The speaker quality was one of the reasons I choose this Laptop.
05-12-2025 07:08 PM
Thank you for your reply. Based on your description, we recommend that you send your laptop to a local service center for further hardware testing to clarify the issue. Thank you.