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Zephyrus G15 BIOS 313 dGPU issue

9WaterBott1e
Level 7

‎07-27-2023 05:38 AM

Hi

After the update to BIOS 313, I have encountered a problem regards to dgpu. Now, after my laptop leave hybernate, the gpu cannot be disabled by switching to echo mode as shown in the attached image. However, this problem can be resolved by a restart. Before the update, the gpu can be disabled with no problem when I switched to echo mode.

Model: Zephyrus G15 GA503RM

螢幕擷取畫面 2023-07-27 194253.png

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Anbby_ROG
Customer Service Agent

‎07-27-2023 10:45 PM

Hi @9WaterBott1e ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

Due to the regional holidays, my responses may be slightly delayed.
For any urgent cases, we recommend reaching out to your local service center for further assistance. Thank you in advance for your patience and understanding.


To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
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