cancel
Showing results for 
Search instead for 
Did you mean: 

Zephyrus G15 (2022) heavy GPU thermal throttling after 316 BIOS update

TaariqXVI
Level 9

In the latest 316 BIOS update, apparently the CPU fans respond to GPU temps and vice versa, leading to heavy thermal throttling of GPU in GPU heavy applications. The update also has bugs with starting camera for Windows Hello Facial Recognition occasionally 

1,559 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Anbby_ROG
Customer Service Agent

Hi @TaariqXVI  @bajay2926 ,

The new BIOS version 317 is expected to be released shortly. 

Please stay tuned for update notifications on MyASUS. If you encounter any issues after the update, please don't hesitate to let me know at any time. Thank you.

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂

View solution in original post

5 REPLIES 5

Anbby_ROG
Customer Service Agent

Hi @TaariqXVI ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂

bajay2926
Level 7

Having the same issues. Prior to the BIOS update, I encountered issues related to sleep mode and hibernation. Although those problems have been resolved, new ones have emerged. Perhaps I should have chosen a different device.

Anbby_ROG
Customer Service Agent

Hi @bajay2926 ,

Thank you for reporting this issue. 
Our internal team is currently analyzing and validating the new BIOS as a solution. In the meantime, we suggest manually adjusting the GPU fan curve settings to enhance the CPU fan. Once we have any updates, we will promptly inform you. We apologize for any inconvenience this may cause.

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂

Anbby_ROG
Customer Service Agent

Hi @TaariqXVI  @bajay2926 ,

The new BIOS version 317 is expected to be released shortly. 

Please stay tuned for update notifications on MyASUS. If you encounter any issues after the update, please don't hesitate to let me know at any time. Thank you.

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂

Anbby_ROG
Customer Service Agent

Hi @TaariqXVI @bajay2926 ,

Thank you for your patience. The new version BIOS for GA503R has been released. 

Please download and update it through MyASUS or the ASUS official website. Thank you.

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂