10-18-2024 09:41 AM
Hello, I was playing the new space marine game, and it was running fine for about 2-3 hours. After that it suddenly shut down, after leaving it for 20 minutes to cool down it won't turn on again. Would appreciate any advice 🙂
10-20-2024 07:56 PM
If you have already tried removing all external devices and power while the laptop is off, and then performing an EC reset by holding the power button for 40 seconds, but the laptop still does not power on when connected to the power source, we recommend send the laptop to the local service center for further hardware diagnostics to confirm the issue. Thank you.