08-24-2024 03:29 PM
I replaced my thermal paste and the closest I've come to booting is a couple lights flashing for a few seconds. Charging port smells burnt and computer will not recognize when the charger has been plugged in. Any ideas where to go from here? If it was only a bad charging port I would think it would still boot on battery power. A boot attempt was made with a loose battery cable (accidental of course).
08-25-2024 07:54 PM
Hi @Bert_Alert25 ,
Based on your description, we recommend that you do not use the laptop and send both the laptop and charger to a local service center for further hardware diagnostics to ensure stability. Thank you.