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zephyrus g14 5070ti crash so many times

Liberty1
Level 7

Subject: Repeated BSODs 0x133 & 0x113 with subtype 19 on Win11 24H2 + RTX 5070 Ti Laptop — nvlddmkm.sys fault

Body:

Hi, I’m encountering repeated Blue Screen crashes on a Windows 11 (24H2) laptop with an NVIDIA RTX 5070 Ti (laptop version).

Below is a summary of my crash history and what I’ve analyzed.

Crash summary

# Inserted Dump / Time BugCheck & Subtype Key Module / Stack Activity at Crash Hypothesis
1Early dump0x133 (DPC_WATCHDOG)nvlddmkm in ISR / DPCIdle / normal useDriver / interrupt path stuck too long
2Mid0x133 → then 0x113nvlddmkm / graphics pathAfter long uptimeTiming / power / driver-state mismatch
3Mid0x113dxgkrnl failureModerate usage / idleGraphics subsystem recovery / TDR failure
4Mid0x113dxgkrnlWake / runtimeDriver recovery failure on wake
5Mid0x113 subtype = 19 (UNEXPECTED_DEFERRED_DESTRUCTION)nvlddmkm + dxgkrnl PnP pathsExtended runtime / possible wake / switchingDriver cleaning up resources after removal incorrectly
6Latest0x113 subtype = 19Same patternLight usage: WeChat (video), Chrome, Excel, OneNoteDevice removal / context loss during operation, driver mis-cleanup

Additional log clues

  • In GPU / Chrome logs, there’s a message:
    Renderer11.cpp … The D3D11 device was removed, HRESULT: 0x887A0005
    (i.e. the GPU / driver lost its rendering context mid-operation)

  • Also “context lost via ARB/EXT_robustness” in OpenGL paths

  • GPU process crashes and restarts under Chrome

Interpretation / suspected bug path

  • The driver often attempts deferred destruction / cleanup of GPU resources, contexts, or buffers (especially after device removal / wake / PnP transitions).

  • The subtype 19 (“UNEXPECTED_DEFERRED_DESTRUCTION”) strongly suggests that these cleanup routines are being invoked when they shouldn’t be (or without proper synchronization) and dxgkrnl deems it a violation and crashes.

  • The “device removed / context lost” logs indicate that the GPU / driver is dropping the rendering path mid-operation, perhaps due to power / wake / bus reinitialization.

  • The progression from 0x133 (DPC / ISR delays) to more frequent 0x113 crashes suggests the driver’s complexity in handling transitions is unstable under newer Windows / power modes.

What I’ve tried / will try

  • Clean driver uninstall via DDU + reinstall stable / older versions

  • Disable HAGS / disable hardware acceleration in apps

  • Increase TDR delay in registry

  • Turn off fast startup / mixed sleep / PCIe link power saving / ASPM

  • Update BIOS, chipset, AMD and iGPU drivers

  • Use Driver Verifier to catch driver faults

Would love help identifying:

  1. Which exact driver version (NVIDIA) handles deferred destruction properly on Win11 24H2 for RTX 50xx laptops

  2. Whether this is a known bug in nvlddmkm / dxgkrnl PnP cleanup paths

  3. Any patches or hotfixes from NVIDIA or Microsoft to address subtype 19 or device removal crashes

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3 REPLIES 3

Falcon2_ROG
Customer Service Agent

@Liberty1 
May I know the full model of the laptop you are using? 
Is the graphics driver you installed provided by us or is it a generic driver from the graphics card manufacturer's website?
If it is not our provided driver, we recommend fully uninstalling it and then installing the driver from our website. Please check if the issue improves after that.
Thank you.

My laptop is zehyrus G14 GA403WR_5070Ti (2025), and the all driver download from the ASUS website, the issue is still exist.

 

 

Falcon2_ROG
Customer Service Agent

@Liberty1 
Please help to confirm the BIOS version, system version, OS build, and graphics driver version you are using.
After encountering the BSOD issue, have you tried restoring the system? 
If not, we recommend backing up your data first, then restoring the system to check if the situation improves. 
[Windows 11/10] How to Reset (Reinstall) the Operating System
We apologize for any inconvenience caused.