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Would a fresh OS install void my 7 day return?

michaelkam
Level 7

As title suggests, would it void my 7 day return? I saw in my terms that the bundled promos if gone would void my warranty or something, aren’t those the ones included on your laptop like the xbox game pass or something?

My open box came with a virus, which I find really irritating and annoying. I am trying to see what I can do before returning it cause the laptop itself is fine except for the virus it had came with. I bought it on the ASUS website in the UAE.

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1 REPLY 1

Anbby_ROG
Customer Service Agent

Hi @michaelkam ,

Regarding your issue, we recommend that you directly contact the local service center during the return period for further assistance. 

The information above is provided for your reference. Thank you.