Why Not support Dynamic Refresh Rate on TUF 2022 in windows 24H2?

[dauducthang]

[Anbby_ROG]

To further investigate your issue, could you please provide the following information? Thank you:

• Full Model Name:
• BIOS Version:
• Windows Build Version (Settings > System > About):
• Display Driver Version:
• GPU Mode Setting in Armoury Crate:
• Are you using the device while connected to a power source?

[dauducthang]

- Model name: Asus TUF FX507ZC

- BIOS Version: 318

-Windows Build Version: 24h2 OS build 26100.2454

-Display Driver Version: RTX 3050 WDDM 3.2 and igradel name: Asus TUF FX507ZC

- BIOS Version: 318

-Windows Build Version: 24h2 OS build 26100.2454

-Display Driver Version: RTX 3050 WDDM 3.2 and igraphic WDDM 3.1

-GPU Mode Setting in Armoury Crate: Ultimate

-Are you using the device while connnected to a power source?: Yes

[Anbby_ROG]

Please try using DDU (Display Driver Uninstaller) to remove the display drivers and then reinstall the ASUS-verified NVIDIA graphics driver (Version V31.0.15.1691) and Intel graphics driver (Version V31.0.101.3962) to see if this resolves the issue.

Additionally, may I ask if rolling back the Microsoft version to pre-24H2 resolves the issue? Thank you.

[dauducthang]

- i try it and it is not working

-rolling back is not working too 😞

[Anbby_ROG]

I’d like to confirm with you: was DRR functioning normally before upgrading to 24H2? 

Could you kindly provide the product serial number via private message so we can conduct further checks? Thank you!

[dauducthang]

i was 23h2 and its not showing drr on 23h2 when i up to 24h2 its not working?

where i can sent the message?