I just bought the laptop. I charged it for 6 hours and from time to time it just flickers. I had a zoom meeting and it happened more and more frequent. I even restarted but the flickering is still happening. what do i do and how do i fix it? is it better to return the product or is this a common problem?
even taking the laptop out of the charger, it just randomly restarts over and over. As if the laptop cannot be used in any other way but plugged in. What is happening?
Hi, try to read this topic about flickering (and use search function in forum)
Mi laptop work fine but I have noticed flickering when I turn on HDR in windows 11, try also turn of it.
Hi @alejandrak12 ,
Please update your BIOS to the latest version 316 and verify if your AMD Graphics Driver (Version V31.0.14038.6002) and NVIDIA Graphic Driver (Version V18.104.22.16845) are the latest versions certified by ASUS.
If you have any other concerns, please feel free to let us know. Thank you.