cancel
Showing results for 
Search instead for 
Did you mean: 

Wallpaper keeps reverting back ROG Zephyrus G16

FahadR
Level 7

Hi everyone,

A few months ago I bought myself a Zephyrus G16 with RTX 4070 and I’m running into an issue with Armoury Crate on my laptop. Every time I switch to “Ultimate” mode, it reverts my wallpaper to an old one I only used briefly. I can change the wallpaper manually, but within a few minutes, it switches back on its own. This doesn’t happen in Standard or Eco mode—only in Ultimate.

It’s been pretty frustrating, so any advice or solutions would be greatly appreciated!

139 Views
3 REPLIES 3

Anbby_ROG
Customer Service Agent

Please tried removing ASUS System Control Interface v3, uninstalling Armoury Crate SE using the uninstall tool, and then reinstalling ASUS System Control Interface v3 and Armoury Crate to see if there is any improvement?Thank you!

Hello Anbby,

I tried all of that, my wallpaper changes the the new one i applied when i delete those apps, but as soon as i reinstall them they revert back to that one specific wallpaper thats been stuck on my OS

Anbby_ROG
Customer Service Agent

Please enable the log recording feature in Armoury Crate and record a video showing the wallpaper issue. Kindly provide the following information via private message, and I will forward it to the relevant team for further investigation. Thank you for your cooperation.

  • Serial Number:
  • BIOS Version:
  • Windows Build Version: (Settings > System > About)
  • dGPU Driver Version:
  • Armoury Crate > Settings > About > Service Version > Check Button (Copy all content)

【Here is the file path for the log file for your reference】 
In Armoury Crate "Settings" and check "About" page, If clicking App Diagnostics "Record Log", the Privacy Policy Statement will pop out. Once user agreed statement, the Armoury Crate will start to collect problem log  and you can click "Generate log data" to generate the log file with encrypted (ASUS log file).