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Vmd IRST problem for install win

Mehmetdincef
Level 7

‎07-07-2024 12:24 AM

Hello friends, first of all, the device that causes this problem is
Rog G834JYR
I want to install Windows 11, when I download the drivers from Asus and do it, it does not see it (when I click on the ticked box below, it sees it but cannot install it).
When I close the VMD in the bios, it still does not see the storage devices.
I took the device to Asus, they said the motherboard was broken and they replaced it (before I took it to Asus, I couldn't install any HNU/Linux, but now I can install it. My only problem is that I can't install Windows 11)
I would appreciate it if you could help, thank you

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2 REPLIES 2

Anbby_ROG
Customer Service Agent

‎07-07-2024 10:49 PM

Hi @Mehmetdincef ,

Based on your description, it seems that your laptop was sold without a pre-installed system. I would like to confirm with you whether you have referred to the instructions in this link to install Windows 11?
Additionally, you mentioned that you have submitted an RMA, could you please provide the serial number via private message so we can further assist you? Thank you.

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
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Mehmetdincef
Level 7
In response to Anbby_ROG

‎07-08-2024 04:45 AM

Thank you for answer. İ tired that 2 options

first option is not working because my laptop cant see the compatible drivers in the list ( if a check the tickbox says shows the uncompatible drivers then shows the drivers and still cant install ) 

the second option is (closing vmd option) isnt change anything my pc still cant see 

and my pc coming with non os yes ur right

ill send you my serial number thank you

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