USB-C DisplayPort not recognizing my monitor

[Tac0b01]

Recently bought a ROG Strix G16 G614JIR, tried to connect it to my LG 27GR75Q through the USB-C DP with a USB-C to DP 2.1 Cable from Silkland but it shows up nothing on the monitor though on Device Manager it shows up that its working.

[Anbby_ROG]

I would like to confirm if you have updated the BIOS to the latest version 317 and tested using the ASUS-verified NVIDIA Graphic Driver Version V31.0.15.4624 and Intel Graphic Driver Version V31.0.101.5186.

Additionally, have you tested both Type-C ports to see if neither works properly? Please try using another cable to check if the result remains the same. Thank you.

[Tac0b01]

I did try both USB-C ports though it yielded negavite results, and no that's my only USB-C to DisplayPort cable. Don't even have any other devices that have DisplayPort as well lmao

[Anbby_ROG]

There could be many possible reasons why the external monitor is not displaying (drivers, hardware, cables, etc.). 

If you have already switched to the ASUS-verified version of the display driver, may I ask if you have tried testing with an HDMI connection or cross-testing with other devices to check the issue? Thank you.

[Tac0b01]

Unfortunately I don't have other devices that have DisplayPort, but I connected it to the monitor through HDMI, though G-SYNC in only on the DisplayPort of the monitor.

[Anbby_ROG]

If you don't have any other cables or equipment available for cross-testing, we recommend that you send the laptop to the local service center for assistance with the diagnostics. Thank you.

[Tac0b01]

No, it's ok. The port works it just doesn't recognize my monitor but I can always use the HDMI, and I'm planning on getting a new monitor for my upcoming gaming rig

[MasterC]

Double-check that you are using the USB-C port labelled DP (see above).

[Tac0b01]

Yes, that is the USB-C port I was connecting though unsuccesful

[Ismailummer]

so you want use as secondary display right??