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Updating my GL552VW to Intel HD Graphics driver 100.8476

BR1975
Level 7

Hello,

I have an ASUS laptop GL-552VW. Its an older laptop but I am happy with it and still works great. 

I recently installed Adobe Lightroom and it tells me that my driver for Intel HD Graphics needs to be updated to 100.8476 or later.  My laptop won't update from the downloaded file on the Intel site and says that I need to get the driver from ASUS.  How do I fix this problem?

Thank you

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3 REPLIES 3

Anbby_ROG
Customer Service Agent

Hi @BR1975 ,

Could you please provide your product serial number and the current Windows Build Version you are using (Settings -> System -> About) through private message for further verification? Thank you.

Hi,

thank you for your help. Just so you know, I had also contacted customer service that made me download thi file:

VGA_Intel_Skylake_Win10_64_VER2019154454

It doesn't work and gives me a message like " the driver you are installing is not valid for this computer, please contact the computer manufacturer to get the right one. The installation will terminate..."

Here's all I have in system / about :

ASUS GL552vw

Hardware ID: 6EECCA05-568C-4023-AAE2-505F702805DC

Product ID: 00325-96015-36593-AAOEM

Édition Windows 10 Famille
Version 22H2
Installé le ‎30.‎04.‎2021
Build du système d’exploitation 19045.4046
Expérience Windows Feature Experience Pack 1000.19053.1000.0

Thank you

Anbby_ROG
Customer Service Agent

Hi @BR1975 ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you