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Unusable ROG X13 GV302-XV with only 5 days from unboxing it

Tulius
Level 7

Received this gorgeous machine past monday, Sept 16th....

At first it was all happiness....until in one of many reboots because of software update (including BIOS), noticed that there were some reboots caused by a BSOD...

THen, worst came when Installed Far Cry 4 and Fall Out 4... Initially they even started...double click and NOTHING! Then, playing...the game suddenly DISAPPEARED! Check the Task Manager and no traces at all...

Tried using the machine for 2 days and decided to run a clean install from the same windows...ERRORRR!!!!!!!!! I almost lost the computer, because of received about 10 BSODs in the installation process!!
By thursday, finally Windows went up and decided to leave it with no SW installation...only basic config....

Today, Sunday 22nd, I have a very nice and expensive of paper press, because my Windows only works for 1 minute and then again a BSOD...
Now I remember that on Friday I wasn't even able to log in...Windows was telling me that because of the many reboots, needed me to have the computer Powered On for at least 2 hs to allow me to log in....HOW COULD I!!! Windows only lasts 1 min and then, BSOD and so and so and so...

It's a shame, but please reconsider ASUS gaming laptops... I´ve seen lots of forums complaining about the same issue...BAD BIOS and Asus not allowing us to go back to a previous bios...

What would support do?

116 Views
12 REPLIES 12

myth55au
Level 9

May i ask what cpu you have ? as 13th and 14th gen cpu are having huge issues including laptop cpu.

Ryzen 7940HS. This is the Rog X13 GV302 2023

PeterSE
Level 8

I was experiencing sudden freeze and had to reboot a couple of times a day. I am however using linux so no BSOD but still annoying. I seem to have solved my freezing problems by changing in BIOS to only use dGPU and not dynamic gpu mode.