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Tuf f15 fx607c4 i installed another 8gb 3200mhz module but its inly running at 2400mhx

Jjam
Level 7

‎12-21-2023 10:10 PM

I just bought and have my new ram sticks at an asus service center. Both sticks are rated at 3200mhz and both are 8gb. Why is my laptop only running 2400mhz?

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2 REPLIES 2

Jjam
Level 7

‎12-21-2023 10:12 PM

Its an Fx507c4

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Anbby_ROG
Customer Service Agent

‎12-24-2023 07:14 PM

Hi @Jjam ,

I would like to confirm if your laptop model is indeed FX507ZC4. Have you updated the BIOS to the latest version, 307? Also, could you please share how you have verified that the laptop is running at 2400MHz? It would be helpful if you could provide relevant data or screenshots for further verification. Thank you for your cooperation.

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
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