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TUF A15 Frequently missing of wifi and Bluetooth icon

RahulB
Level 8

Actually , in my laptop Asus tuf a 15 everytime I switched on after some while either wifi or bluetooth icon misses in some cases both the icon misses......I don't know why.......I even update the latest driver for wifi as well as bluetooth #Asustufa15 ##worstexperience

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This is my product serial number--->N7_________________

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Anbby_ROG
Customer Service Agent

Hi @RahulB ,


I would like to confirm if, after using the computer for a while, the icons for WiFi and Bluetooth disappear from the bottom right corner of the screen, do the WiFi and Bluetooth functions also disappear simultaneously?
Have you tested by updating the BIOS to the latest version? Additionally, could you please use MyAsus to check for any abnormalities in the WiFi and Bluetooth functions? Thank you.

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂

Function of wifi and bluetooth disappears.....I also update my wifi as well as bluetooth driver.....On top of that , in Myasus it shows that the problem in the wifi....it tells that change the wifi band frequency from 2.4GHZ to 5or6GHZ...I fix that thing tooo....but still the problem won't fixed.....

Anbby_ROG
Customer Service Agent

Hi @RahulB ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂

This is my product serial number--->N7_________________

Anbby_ROG
Customer Service Agent

Hi @RahulB ,

 

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you
 

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂