04-11-2024 11:51 PM
Hi everyone,
I recently cleaned dust inside of my gaming laptop and applied new termal paste. After re-assemblying everything it didn't turn on. The led is working fine, when I press the power button keyboard lights go on briefly and then go off. No sound from fans also. I've done cleaning and thermal paste change like 3 times before so I didn't encounter this issue. Here is the youtube video for visual example:
https://youtu.be/nd6twEk1be8?si=iZ7e9WlapXf92G4w
Is the issue within motherboard? I disconnected and re-connected every cable but still no reaction.
I tried holding power button for 1 minute still nothing.
Please if you could diagnose my problem and help I'd be grateful. Thanks for reading
04-14-2024 05:39 PM
Hi @tehslim ,
Please try removing all external devices and power, then press and hold the power button for 40 seconds to perform an EC reset while the laptop is shut down. Afterward, reconnect the power and boot up to see if it can enter the system normally. If the issue persists, we recommend taking the laptop to a local service center for further hardware diagnostics. Thank you.