12-08-2025 09:00 AM
my laptop has been overheating from the start of the purchase but it has reached to a stage where temp spikes from 50 c to 95 c . no hot air flowing out . laptop runs at 95 c constant while playing games . all this complains i have done for many years . now it has reached to a issue of trapped heat saturation. this unexperienced technicians consider it normal as no heat flows out and laptop is cold and is not solving it. also when I complain about it they take months to fix it . please help me as my only choice left is consumer court services.
my laptop asus rog strix g16 2023
12-08-2025 09:56 PM
@elitealpha
Based on the issue you reported, it is abnormal for the laptop to reach 95°C without any hot air being expelled. This may be caused by a hardware failure in the cooling module. We recommend that you send the laptop to the service center again for further inspection.
The following is the contact information:
https://www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.