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Touchpad not working I am at the end of my options

kandchka1
Level 7

Hi.

I recently bought Asus Rog Strix G18 and I have so much trouble with the touchpad. For some reason or other it just doesn't work in windows. Inside of the bios it is working fine. Just to clarify I tried every thing that I could find I try reinstalling drivers. Windows is updated. I even reinstalled it and still nothing. What could I do to try to fix this issue

In advance thank for help and sorry for my grammar English isn't my first language

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1 REPLY 1

Anbby_ROG
Customer Service Agent

Could you please let us know if the exact issue with the touchpad is that it’s not working at all, is lagging, or if there’s another issue?
Please refer to the steps in this link and test to see if it improves the situation. Thank you!

 

https://www.asus.com/support/faq/1042539/#Win11

 

Due to the regional holidays, my responses may be slightly delayed.
Thank you in advance for your patience and understanding 🙂