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The display brightness changes on its own depending on the screen background.

bestearthman
Level 7

Hello everyone! I really hope that someone here can help. I've had my laptop for half a year  -  Asus Tuf Dash F15, initially everything was okay, but at some point, the screen brightness started adjusting itself based on the light or dark background of the image (for example, if there's a bright scene in a movie, the brightness becomes maximum within a couple of seconds, and if it's a dark scene, it dims). This is very annoying because nothing is visible, and it keeps fluctuating back and forth. (( I've been trying to solve the problem for a very long time. Naturally, all drivers are updated, the display is not tied to battery saving, and so on (it also changes when powered from the mains). In Asus tech support, they gave useless advice and commented that my model is designed for Windows 11, not 10 😁 Any suggestions?

 

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Anbby_ROG
Customer Service Agent

Hi @bestearthman ,

Could you please confirm if your product model is FX517Z series or FX516P series? 
Based on your description, if your laptop is FX517Z, have you updated the BIOS to the latest version 317 and tested it with the ASUS-certified NVIDIA display driver version V31.0.15.2783 and Intel Graphics driver version V31.0.101.3962

Would you be able to further illustrate the issues you encountered with brightness changes through a video? Thank you for your cooperation.