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stuck boot when lan connected

wz007
Level 7

I recently bought rog zephyrus g14 GA403. Due to the limited port of G14, I decided to buy a external port that allow connection for lan cable, usb and hdmi port, connect through usb c on the laptop. Everything works fine when I first plugged in. But I start to realised everytime when I boot up my computer, the screen will stuck at the rog logo. It will only start to enter window when I unplugged the external port extension and replug again when I entered windows. i used ugreen converter lan to c

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Anbby_ROG
Customer Service Agent

Since your personal information is required, I will send you a private message to confirm it. Thank you.

Due to the regional holidays, my responses may be slightly delayed.
Thank you in advance for your patience and understanding 🙂