Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

stuck boot when lan connected

wz007
Level 7

‎01-05-2025 05:27 PM

I recently bought rog zephyrus g14 GA403. Due to the limited port of G14, I decided to buy a external port that allow connection for lan cable, usb and hdmi port, connect through usb c on the laptop. Everything works fine when I first plugged in. But I start to realised everytime when I boot up my computer, the screen will stuck at the rog logo. It will only start to enter window when I unplugged the external port extension and replug again when I entered windows. i used ugreen converter lan to c

0 Kudos
80 Views
1 REPLY 1

Anbby_ROG
Customer Service Agent

‎01-07-2025 12:02 AM

Since your personal information is required, I will send you a private message to confirm it. Thank you.

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
0 Kudos