cancel
Showing results for 
Search instead for 
Did you mean: 

Static slash lighting Asus g14

medinator
Level 8

I updated armory crate, and now i see a static function for the slash lightning but it is not working, does anyone know if this is a bug or what is wrong with it?

Is it possible to submit a ticket about this?

Thanks

1,266 Views
13 REPLIES 13

hi, the update is freezing on me

never mind, thankyou it is already work

It seems people solve the problem by following your instruction, but i try to follow your instruction and the static mode in my slash lighting is still not turning on (but it's fine with other type of mode).

fyi : I'am using GA403UU
i alrady install this BIOS update

Kodit11_0-1736404135549.png

is there something that i miss?

Anbby_ROG
Customer Service Agent

Please enable the log recording feature in Armory Crate, and record a video showing the issue where the lighting turns off completely when selecting the static mode. Also, provide the following information via PM for further verification. Thank you.

 

  • Serial number:
  • BIOS version:
  • Windows Build Version: (Settings > System > About)
  • Armoury Crate > Settings > About > Service Version > Check Button (Copy all content):

 

【Here is the file path for the log file for your reference】 
In Armoury Crate "Settings" and check "About" page, If clicking App Diagnostics "Record Log", the Privacy Policy Statement will pop out. Once user agreed statement, the Armoury Crate will start to collect problem log  and you can click "Generate log data" to generate the log file with encrypted (ASUS log file).

Due to the regional holidays, my responses may be slightly delayed.
Thank you in advance for your patience and understanding 🙂