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Static slash lighting Asus g14

medinator
Level 8

I updated armory crate, and now i see a static function for the slash lightning but it is not working, does anyone know if this is a bug or what is wrong with it?

Is it possible to submit a ticket about this?

Thanks

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1 ACCEPTED SOLUTION

Accepted Solutions

Anbby_ROG
Customer Service Agent

Thank you everyone for your attention and patience regarding this case. In response to this issue, we have released the ROG Slash Firmware Update tool. Please download the update from the official website support page. If you need any further assistance, please let us know. Thank you for your understanding.

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13 REPLIES 13

Anbby_ROG
Customer Service Agent

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

I have the same Problem with the Slash Lightning on Static on a G16. Do you already have a solution? 

Thanks

Not yet mate, I’ve been talking to support but they haven’t figured out either so let’s wait I guess, hope they’re working on a fix if you know something let me know 

Anbby_ROG
Customer Service Agent

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

rager22
Level 8

i have the same issue about this updates, is there any upcoming upadates will conducted to fix this issue?

medinator
Level 8

@Anbby_ROG any update on this? seems like several persons are having the issue as well

Anbby_ROG
Customer Service Agent

Hi @medinator,

Thank you for the reminder. We are planning to release a new update to resolve this issue, and it is currently under verification. Once the update is available, I will promptly inform you. Thank you for your patience and understanding.

 

Hi @rager22 ,

Could you please share the actual model of your laptop? I will keep you updated on any new releases. Thank you for your patience and understanding.

Hi, same issue here, static mode will not work (no light), I'm using model GU605MZ. 

Anbby_ROG
Customer Service Agent

Thank you everyone for your attention and patience regarding this case. In response to this issue, we have released the ROG Slash Firmware Update tool. Please download the update from the official website support page. If you need any further assistance, please let us know. Thank you for your understanding.