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speakers not working

rohit_14
Level 7

bought a 2021 asus zyphrous GA401IH 14 inches. for around a year speakers worked fine. Then suddently they stopped working. Asked asus center and replaced speakers. Still not new one worked. Its not hardware but software issue. Can anyone point out the issue and any possible solutions.

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1 REPLY 1

Anbby_ROG
Customer Service Agent

Hi @rohit_14 ,
Did the issue persist after you replaced the speaker through RMA? 

Could you please provide your product serial number and RMA number via private message so that we can conduct further investigation? Thank you.

Due to the regional holidays, my responses may be slightly delayed.
For any urgent cases, we recommend reaching out to your local service center for further assistance. Thank you in advance for your patience and understanding.


To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂