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speakers not working

rohit_14
Level 7

bought a 2021 asus zyphrous GA401IH 14 inches. for around a year speakers worked fine. Then suddently they stopped working. Asked asus center and replaced speakers. Still not new one worked. Its not hardware but software issue. Can anyone point out the issue and any possible solutions.

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1 REPLY 1

Anbby_ROG
Customer Service Agent

Hi @rohit_14 ,
Did the issue persist after you replaced the speaker through RMA? 

Could you please provide your product serial number and RMA number via private message so that we can conduct further investigation? Thank you.