Hi @santialel ,
You can inquire with the local repair center in Spain regarding the possibility of ordering assistance based on your product serial number.
The provided information is for your reference.
To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.
⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
