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Serial Product already registered

dipperpines0920
Level 7

I supposedly bought a new Asus Zephyrus, but the product serial is already registered. I want to know if it's a mistake or I have been scammed.

321 Views
2 REPLIES 2

KASHIF1214
Level 7

ME TOO SAME HERE

 

Anbby_ROG
Customer Service Agent

Hi @dipperpines0920 @KASHIF1214 ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂