Second hand

[radhe1]

I have bought a used Tuf fx504GD and tried to register my product, but the device is already registered. I have tried to contact Asus support but they are not willing to help. In their words the person that has registered the laptop has to send a request to unregister it, but I cannot get in contact with that person since i am the third owner of the laptop. Any support would be appreciated.

[Anbby_ROG]

Due to the regulations of the Personal Data Protection Act, we are required to verify the original user's purchase proof and related information in order to assist you with the next steps. This is to ensure the security of user information. Please note that product registration will not affect the product warranty, as the warranty is determined based on the product serial number. The above information is provided for your reference. Thank you for understanding.