Purchasing a second-hand ASUS ROG Strix G16 raises important considerations regarding warranty coverage, in-store servicing eligibility, and product registration. Here's what you need to know:
1. Warranty Eligibility and Transferability:
ASUS warranties are typically non-transferable and apply only to the original purchaser. This means that second-hand buyers may not be eligible for warranty services. Specifically, ASUS states that their warranty "can be availed by the first buyer only and is not transferable from one user to another." citeturn0search0
2. In-Store Servicing Eligibility:
Even if the warranty isn't transferable, ASUS service centers may offer repair services for your device, but these would likely be chargeable. It's advisable to contact your local ASUS service center in Jaipur to inquire about service options and any associated costs.
3. Product Registration Issues:
Encountering a "product already registered" error indicates that the device is still registered under the original owner. To address this:
- Contact ASUS Support: Reach out to ASUS customer support to request a transfer of ownership. You'll likely need to provide proof of purchase and the device's serial number. A similar issue was discussed on the ASUS ROG Forum, where users were advised to provide proof of purchase and the serial number to facilitate the transfer. citeturn0search1
Recommendations:
Gather Documentation: Ensure you have all necessary documents, including the original purchase invoice and any correspondence with the reseller.
Contact ASUS Support: Provide them with the required information to discuss possible solutions for servicing and registration.
Consider Extended Warranty Options: If ASUS allows, you might be able to purchase an extended warranty or service package for your device.
