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sfdsfdsfsdfds
Level 7

When I use my laptop in Ultimate GPU mode and switch the screen move to movie, racing etc I have this colors in my screen why is it like this? Is it normal?

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3 REPLIES 3

Anbby_ROG
Customer Service Agent

Hi @sfdsfdsfsdfds ,


Could you please share your product model with us and provide a description of the normal screen so we can further assist you? 

Additionally, could you try adjusting the settings in Armoury Crate - GameVisual to see if there's any improvement? Thank you.

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂

Product model :  G614JI
To cut a long story short I have found this on reddit so I have the same problem. 
https://www.reddit.com/r/ZephyrusG15/comments/156lxql/pixelated_colors_when_using_gpu_in_ultimate_mo...

Anbby_ROG
Customer Service Agent

Hi @sfdsfdsfsdfds ,

Thank you for your reply. Please try updating the NVIDIA display driver to the ASUS-certified version V31.0.15.4624 and update the ASUS System Control Interface v3 to the latest version V3.1.25.0 to see if the issue improves. 
If the problem persists, please provide different screens generated by using dGPU and iGPU for further confirmation. Thank you for your cooperation.

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂