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Screen got freeze and Black and white in pattern

_Prashant
Level 7

My Laptop ASUS TUF F15 screen  got stuck all of sudden while working, Its a kind of black and white pattern, don't know the reason behind this. I had to restart the system forcefully after that It  came to normal mode. Should I worry about this or let it be. Please give me some genuine suggestions. My laptop is brand new about 20 day old.  

WhatsApp Image 2023-05-08 at 11.33.53.jpeg

185 Views
2 REPLIES 2

Anbby_ROG
Customer Service Agent

Hi @_Prashant ,

Because your computer was recently purchased, I'd like to confirm if you have added any additional memory.
Do you remember which software you were using when the issue occurred?
Additionally, I'd like to confirm if you encountered the same issue after restarting.
If everything is normal after a restart, you can refer to the instructions in the following link to test if the hardware is functioning properly, and continue to monitor if the same issue occurs.
https://www.asus.com/support/FAQ/1015072
Please feel free to comment again if you continue to experience difficulties or have any other concerns.Thank you.

hello @Anbby_ROG .

Thanks for all your suggestions bro. I'll consider your suggestions. Have a good Day.