cancel
Showing results for 
Search instead for 
Did you mean: 

screen freeze

tanush
Level 7

Hi
an asus tuf a15 user here i have to been using this laptop from almost 4 years really dont have any issues but the major one i get is screen freezes frequently and i only option i have is to forcefully shutdown the laptop and turn it on again and im really concered about this issue so any kind of help will be appreciated 
thankyou

148 Views
1 REPLY 1

Anbby_ROG
Customer Service Agent

Could you please share the current BIOS and display driver versions you are using? Regarding the screen stuttering issue, does it usually occur in specific games or software, or does it also happen during general use? Have you tried testing in Safe Mode to see if the issue persists? Thank you.

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂