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ROG Zephyrus M16 | Wifi doesn't connect anywhere other than home (Connected, No Internet)

ahnaftahsinrafi
Level 7

‎06-17-2024 04:46 PM

Hi, I desperately need a solution with this. I bought this M16 a year back with 12th Gen i9, 16gb, 1tb and rtx 3070ti. I have been consistently using it at home as this is basically my desktop. Recently, when I took it out and connected to other wifi networks, every single time the network says "Connected, No Internet". Even on my phone hotspot. But it works fine at home on the home wifi smh.

How do I fix this? Is this a hardware or software issue? Is this a common issue? I need this to be fixed soon. 

Let me know what ways to try or just change the wifi card. I have done the basic stuff that i could try. Thanks in advance.

 

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Anbby_ROG
Customer Service Agent

‎06-18-2024 11:28 PM

Hi @ahnaftahsinrafi ,

Please refer to the instructions in this link to update your wireless network and Bluetooth drivers through Device Manager and restore the network settings to their default values to see if this improves the issue. Thank you.

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
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